Hyland and Alfresco named a Leader in the Gartner Magic Quadrant for Content Services Platforms 2020
Report evaluates content services vendors’ completeness of vision and ability to execute
SYDNEY – December 4, 2020 – Hyland and its new acquisition, Alfresco, were both named Leaders in the Gartner 2020 Magic Quadrant for Content Services Platforms*. This is the 11th consecutive year Gartner has recognised Hyland as a Leader within the evolved content services report, and the inaugural Leader positioning for Alfresco.
Hyland completed its acquisition of Alfresco in October.
“We believe this latest Gartner report reflects what our customers already know: Hyland and Alfresco are the clear global leaders in the content services space, developing modern solutions in the cloud with the breadth and depth to help organizations meet ever accelerating digital transformation needs,” said Bill Priemer, president and CEO at Hyland. “Our product innovation and customer focus ensure our customers have the most advanced solutions for managing content and processes now and into the future.”
Offering the most comprehensive content services portfolio available, Hyland supports new and evolving ways of working, enabling healthcare providers, government agencies, financial institutions, insurers, educational institutions and other organisations worldwide to transform their operations and deliver better experiences to the people they serve. More than 16,000 global organisations leverage Hyland’s content services platform to meet their digital transformation, compliance and customer experience imperatives.
“Today’s business culture requires rich technology that empowers employees to work the way they work best – be that in a physical office or from their home,” said John Phelan, EVP and chief product officer at Hyland. “We are committed to providing our customers with the most modern, feature-rich content services platform to support digital transformation journeys.”

Hyland’s low-code content services platform helps organisations manage the entire information lifecycle, transform processes, reduce security and compliance risks, and help users make more informed decisions.

To learn more about why Gartner recognises both Hyland and Alfresco as a Leader, download a complimentary copy of the Gartner 2020 Magic Quadrant for Content Services Platforms on Hyland.com or Alfresco.com.

*Gartner Inc., Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa, Lane Severson, November 16, 2020

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