Media Release: Thursday, 26 March 2020
Foxtel makes life a little easier
with more content, more screens
Foxtel today announced a series of initiatives to make life a little easier for Australians as they spend more time at home to limit the spread of COVID-19.
Foxtel Group Chief Executive Officer Patrick Delany said: “We have heard from our customers that during these challenging times, one of the things that really makes a difference is being able to keep the whole family entertained, informed and connected as they settle in at home.
“We’re all in this together and we want them to know that Foxtel is there for them. These initiatives provide customers with an even better entertainment experience in their homes with more content, access on more screens and more data, all at no extra charge.”
Effective from today until 31 May, Foxtel customers will have access to:
· More content with access to Foxtel’s full range of Drama, Entertainment, Lifestyle, Documentaries, Reality and Kids TV channels and on demand libraries.
· Customers will have access to Multiscreen4, giving expanded access to watch on up to two additional devices at the same time including casting the Foxtel GO app to additional TVs.
· Foxtel Now customers will have Drama Extra, Docos, Pop, Lifestyle and Kids added to their Essentials, Pop or Lifestyle packs.
· Unlimited broadband data for all Foxtel Broadband and Foxtel nbn customers who are on monthly data allowances for streaming and home internet without limits.5
The initiatives are available to Foxtel customers including those that subscribe to Foxtel through Telstra and Optus.
Mr Delany added: “With these changes we are making thousands of hours of additional live and on demand content available to our customers. I want to acknowledge the support we have received from all our content partners to make this happen including Discovery, BBC Studios, ViacomCBS, Turner, NBC Universal and National Geographic.
“This is also a time when staying informed is more important than ever. All our customers will have access to Foxtel’s full range of news services including Sky News and the dedicated Sky News COVID-19 news channel along with international news from CNN, FOX News, BBC World News, Sky News UK, CNBC and Bloomberg Television.
“For kids who are spending more time at home, the additional range of documentary content including BBC Earth and National Geographic will help them continue to learn more about the world around us.
“Our call centres are working hard to prioritise callers with an immediate need and we appreciate our customers’ patience and support as we navigate the current challenges ourselves.”
The additional content means customers will have more to watch as they settle in to enjoy the world’s best entertainment across multiple genres.
This includes new series such as Mrs America starring Cate Blanchett and Rose Byrne, mystery thriller Devs and new seasons of Westworld, The Walking Dead, Outlander, Keeping Up With The Kardashians, Selling Houses Australia, Cosmos: Possible Worlds and The Great British Bake Off.
Customers will also be able to catch up on entire seasons and box sets of recent hit series such as Game of Thrones, Succession, Tim Minchin’s Upright and His Dark Materials, along with comedy evergreens including Friends, Big Bang Theory, Modern Family and Seinfeld.
Customers do not need to activate the changes. The additional tiers of content, multiscreen and unlimited broadband will be opened up by Foxtel this morning allowing customers to enjoy the premium content and features immediately until 31 May.
Foxtel remains focused on keeping customers connected and urges customers to visit the updated support pages for any non-urgent queries as we try to prioritise service for those in immediate need. Online services are available at foxtel.com.au/update.